Gillian Waddell, MD and Martin Knowles, founder of Customer Transformation ask: Is outsourcing Amazon the future of Key Accounts?
Disruptor brands. Everyone loves talking about them. Google has wiped out Yellow Pages. Uber has virtually killed off the black cab and Amazon…well it’s carnage on the high street. Talk focuses mainly on the seismic changes they have driven in consumer behaviour and the subsequent impact that...Read More